Case study 04 · Brand 4

Email share doubled in 30 days

A store growing fast with email lagging behind it. One month of focused work closed most of the gap.

9.6 to 21.9%
Share of revenue
+430.4%
First half growth
$117.3K
Attributed, H1
Klaviyo growth overview for Brand 4 showing $693,150.51 total revenue up 465.4%, with $117K attributed to email, up 430.4%
Industry
E-commerce
Services
Email, flows, campaigns
Platform
Klaviyo
Period
Jan to Jun 2025
Overview

What changed

Challenge

A store outgrowing its own email

Brand 4 was growing quickly. Total revenue was up 465% across the half-year. Email was not keeping up.

Under 10% of revenue came through the channel. Flows were thin, and each month of store growth widened the gap between what email earned and what it should have been earning off the same traffic.

The list was getting larger and less valuable per person at the same time.

Strategy

What we did

1.Audited the gap

The audit showed a store growing far faster than its email channel, with under 10% attribution and most buyer journeys ending after a single purchase.

2.Rebuilt automation first

We put the weight on flows: welcome, abandonment, post-purchase, and win-back, tuned to the brand's actual buying cycle.

  • Flows grew 443% to $93.7K, 79.9% of email revenue

3.Layered campaigns on top

A steady campaign rhythm added reach without burning the list out.

  • Campaigns up 385.7%, revenue per recipient reached $0.46

4.Kept the ramp steep

Month-over-month testing turned April's 9.62% attribution into May's 21.87%.

Results

Where it landed

Revenue

21.87%
Share of revenue, May
$117.3K
Attributed, H1 2025
+430.4%
First half growth

The 30-day shift

9.62%
April share
21.87%
May share
+142%
Month on month

Automation

$93.7K
Revenue from flows
79.9%
Of email revenue
$0.46
Per recipient
Klaviyo message-type breakdown for Brand 4 showing flows at $93.7K up 443% and campaigns at $23.6K up 385.7%
Message-type breakdown: flows $93.7K (79.9%), campaigns $23.6K.
Klaviyo dashboard for Brand 4 showing $47,018.46 attributed revenue in May 2025, 21.87% of total, up 142%
May 2025: $47.0K attributed, 21.87% of total, up 142%.

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