Case study 01 · Brand 1

Email reached 42% of revenue

Nearly half of every month now comes from a channel the brand owns, with no extra ad spend behind it.

42.27%
Of total revenue
+92%
Attributed growth
$33.3K
In the month
Klaviyo dashboard for Brand 1 showing $33,284.09 attributed revenue, 42.27% of total, up 92% on the previous period
Industry
E-commerce
Services
Email, flows, campaigns
Platform
Klaviyo
Period
Measured April 2025
Overview

What changed

Challenge

Every sale depended on ad platforms

Brand 1's revenue tracked ad performance almost exactly. Good ad month, good revenue month. Bad ad month, nothing to fall back on.

Email existed but barely functioned. Automation was shallow, sends were irregular, and most moments in the buying cycle had no follow-up at all. The channel contributed a small slice of monthly revenue and nobody expected more from it.

The brand wanted one thing: revenue that did not depend on an auction.

Strategy

What we did

1.Audited what email was actually carrying

The audit showed exactly how little of the brand's revenue came through email, and which buyer moments had no follow-up attached to them.

2.Built the full flow suite

Welcome, abandoned cart, post-purchase, and win-back, built end to end. Offers were shaped by what customers actually bought rather than guesswork.

  • Flows now contribute 45.2% of email revenue

3.Started a weekly campaign calendar

A consistent weekly rhythm of brand-matched campaigns: product, education, and seasonal angles the list responds to.

  • Campaigns carry 54.8% of email revenue

4.Tested offers and subject lines

Monthly testing pushed attributed revenue up 92% and lifted email's share of total revenue to 42.27%.

Results

Where it landed

Revenue

42.27%
Share of total revenue
$33.3K
Attributed in month
+92%
On previous period

Automation

$15.0K
Revenue from flows
45.2%
Of email revenue
4
Core flows live

Campaigns

$18.3K
Revenue from campaigns
54.8%
Of email revenue
Weekly
Send cadence

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